Contents
1. Who We Are
Parivahansewas.com ("we", "us", "our") is an independent information website owned and operated by Priyanka Basu. We are not affiliated with the Government of India, the Ministry of Road Transport and Highways (MoRTH), or any Regional Transport Office.
This Privacy Policy explains how we handle any personal data you share when visiting this site or contacting us.
2. Data We Collect
2.1 Data You Provide Directly
When you use the contact form or email us, you may share your name and email address. We use this only to respond to your message. We do not add you to any mailing list without your explicit consent.
2.2 Data Collected Automatically
Like most websites, our hosting provider may automatically log basic technical data when you visit — including your IP address, browser type, pages visited, and time of access. This data is used for security and performance monitoring only and is not linked to your identity.
2.3 Data We Do Not Collect
We do not collect payment information, government ID numbers, Aadhaar numbers, driving licence numbers, vehicle registration numbers, or any sensitive personal data. We have no access to data you enter on Parivahan Sewa or any government portal.
3. How We Use Your Data
- To respond to messages or queries you send us
- To monitor site performance and fix technical issues
- To comply with applicable law
We do not sell, rent, or trade your personal data to any third party. We do not use your data for advertising targeting or profiling.
4. Cookies & Tracking
This site uses minimal cookies. We may use a session cookie to maintain site functionality (e.g. the mobile navigation state). We do not use advertising cookies, tracking pixels, or cross-site tracking technologies.
If we integrate Google Analytics or similar tools in the future, this policy will be updated to reflect that. You can disable cookies in your browser settings at any time without loss of functionality on this site.
5. Third-Party Services
This site links to and describes services provided by third parties, including Google Fonts (typography), parivahan.gov.in, sarathi.parivahan.gov.in, and other government portals. Visiting those sites is governed by their own privacy policies, not this one.
Google Fonts is loaded from Google's servers — your browser may send your IP address to Google when loading fonts. We have no control over or responsibility for that data transfer.
6. Data Retention
Contact form messages and emails are retained only as long as necessary to resolve your query, and are deleted within 90 days unless ongoing correspondence requires longer retention.
7. Your Rights
Under India's Digital Personal Data Protection Act 2023 (DPDPA) and applicable international standards, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Delete your personal data (right to erasure)
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, email us at support@parivahansewas.com. We will respond within 30 days.
8. Children's Privacy
This site is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.